Shipping/Deliveries Policy

We ship nationwide mainly using CourierPost.

We use a non-signature required service as standard. If you require your package to be sent Signature Required, please note SIGNATURE REQUIRED in your delivery instructions in capital letters. Signature Required service will mean you need to be home to sign for your package and if you are not home, you will need to rearrange delivery with the relevant courier company.

We take all reasonable care when packaging your goods to ensure that they get to you in excellent condition, but we cannot accept responsibility for goods that are broken or lost in the transit process. We will do everything we can to ensure this does not happen and will follow up on lost or damaged items with the couriers.

Combine Shipping

We charge $7.8 for one adult onesie or kids onesie, plus $1.50 per additional item.

Delivery Times

Our courier collects at 2.00pm every weekday.

We will do our best to get your order to you within 1-2 working days, however delivery to some remote or rural areas may take a little longer to arrive. If you choose NZ post for rural delivery, we will take no responsibility for your item being lost or damaged in transit. All Delivery times that are listed on our website are estimated times. Due to events outside our control (such as weather and courier volume limits)  we do not guarantee that you will receive the Onesie within the listed time frame

If you haven’t received your order in 3 working days (longer if rural), please contact your local courier before you email us.

Once the goods have left NZ Onesies we are not responsible for delivery.  If you haven’t received the order within 3 working days, please contact the courier company we advised.

All Delivery times that are listed on our website are estimated times.

Rural Delivery

If you live in rural areas (including RD, Waiheke Island, Great Barrier, Stewart Island etc.), please choose a rural delivery option, otherwise, the delivery will be delayed.

Saturday Delivery

If you order on a Thursday or Friday and need Saturday delivery, please choose the Saturday delivery option. Saturday Delivery is a target only.